FAQs

Frequently Asked Questions (FAQs)

1. What do you sell?
We offer a wide variety of plants growing products for all types of plants, including indoor houseplants, outdoor plants, succulents, herbs, and seasonal flowers.

2. How do I care for my new plants?
Each plant comes with specific care instructions, including light, water, and temperature requirements. You can also find helpful care guides on our website.

3. Do you offer returns or exchanges?
Yes, we accept returns and exchanges within a specified timeframe. Please refer to our return policy for detailed information.

4. How is my order shipped?
Orders are carefully packaged and shipped using reliable carriers. You will receive a tracking number once your order is on its way.

5. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes before the order has been processed.

6. Do you offer international shipping?
Currently, we ship only within the United States. Please check back in the future for updates on international shipping options.

7. Do you provide care tips for specific plants?
Absolutely! Our website features a variety of care guides and resources tailored to different types of plants. Email us!

8. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

9. How can I contact customer support?
You can reach our customer support team through our contact page, via email, or by phone during business hours. We’re here to help!